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    Product Support & Safety

    Check the requirements for your specific inflatable, blower, and site before purchase or use.

    Last updated: · Version 1.1

    Before ordering or setting up

    Read and follow the actual manufacturer’s instructions for your inflatable and blower. Contact us for the applicable instructions before ordering if you are unsure whether a product suits your site.

    Requirements differ by product and location. Do not infer specifications, included equipment, certifications, or operating limits from a photograph.

    • Confirm the space and clearance needed for the inflated product.
    • Confirm the approved anchoring method and site suitability.
    • Check electrical requirements against the actual blower and its instructions.
    • Confirm supervision, setup, shutdown, and weather limitations.
    • Check site permission and any applicable permit requirements.

    Operate within the manufacturer’s instructions

    Do not treat a decorative protest inflatable as a ride or climbing structure. Stop use if equipment is damaged, unstable, or operating unsafely, and follow the manufacturer’s shutdown instructions.

    This page does not establish a universal safe wind speed, ballast requirement, electrical rating, or weatherproofing claim. General guidance is not a substitute for product-specific instructions or a site-specific safety assessment.

    Care, storage, and repair

    Follow the manufacturer’s cleaning, drying, storage, and repair instructions. Ask for guidance before using chemicals, making electrical repairs, modifying anchoring, or attempting a repair not covered by those instructions.

    For support, include your product name, order reference, a description of the issue, and photographs if available. Do not send sensitive payment information.

    Warranty questions and product problems

    Contact us to identify the applicable product terms and next steps. Any written warranty offered for a product should be reviewed before purchase. This page does not create a blanket warranty duration or guarantee supplier coverage.

    For defective, incorrect, or damaged goods, review Returns & Cancellations. Statutory rights, where applicable, remain unaffected.